NOW HIRING

#FreshketTeam

Unsplashed background img 1

JOBs

Freshket is a platform for restaurant food supplies. We streamline the entire food supply chain process and make it simple, efficient and transparent. We're growing fast and looking for people who are committed, ambitious, team-oriented and planned. Join us! Send your profile to talent@freshket.co or call 098-636-1945.

  • About the job:
    • Strategy: Work with management team to develop and implement culture and people strategy
    • Recruiting and Onboarding: Manage full-cycle recruitment, from identifying and addressing talent requirements to onboarding new hires, always looking to further improve the candidate journey.
    • Training and Development: Work with managers to identify training requirements and design development opportunities to enable all team members to grow in their roles and careers.
    • Employee Relations: Provide proactive employee relations to employees at all levels of the organization from c-suite to independent contractors, including acting as a trusted HR advisor to management in order to build and maintain a high performing and engaged team.
    • HR Administration: Responsible for compensation management, vacation tracking, administration of benefits, record keeping and maintenance of team member files and other related documents.
    • Programs, Policies and Processes: Develop, administer and revise HR policies and programs based on a solid understanding of employment standards and laws.
    • Employee feedback: Develop and implement employee feedback process. Analyze the result and propose innovative ways to improve existing ones and make sure employees are
    • Culture: Plan and organize the company’s internal events and social calendar (off-sites, team building events, in-office events, Hackathons, meetup, sporting events, holiday party, etc.); manage and administer the company’s culture/events budget. Monitor and maintain culture
    About you:
    • Advanced degree in business administration, social studies or relevant field
    • 7+years of experience in HR Generalist / People Ops experience in a fast-paced, dynamic environment; bonus points for start-up experience
    • Demonstrated knowledge and understanding of employment legislation and compliance requirements, HR policies and best practices
    • Demonstrated experience coaching and advising management in an HR capacity.
    • Outstanding interpersonal and communication skills; demonstrated influence and diplomacy at all levels
    • Meticulous attention to detail, enthusiastic, positive, friendly and a great sense of humour!
    Apply HR Manager

  • About the job:
    • Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
    • Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
    • Work strategically - carrying out necessary planning in order to implement operational changes
    • Have a good understanding of the businesses" products or services and be able to present and advise others about them
    • Develop financial models for company financial success
    • Develop investor relationships and support investor requests
    • Keep abreast of trends and changes in the business world
    About you:
    • Advanced degree in business administration  or equivalent
    • 5+years of experience in Business Development or similar
    • Excellent communication and negotiation skills
    • Excellent leadership skill
    • Great presentation skill
    • Critical thinker and problem solver
    • Growth mindset
    Apply Business Development

  • About the job:
    • Serve as the lead point of contact for all customer account management matters
    • Build and maintain strong, long-lasting client relationships
    • Negotiate contracts and close agreements for mutual satisfaction
    • Develop trusted advisor relationships with key accounts and customer stakeholders
    • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
    • Clearly communicate the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
    • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
    • Forecast and track key account metrics (e.g. weekly/monthly/quarterly sales results and annual forecasts)
    • Prepare reports on account status
    • Collaborate with the sales team to identify and grow opportunities within the territory
    • Assist with challenging client requests or issue escalations as needed
    About you:
    • Problem solving
    • Communication
    • Negotiation
    • Analytical skill and strategic thinking
    • Demonstrated result-oriented with ability to work under pressure, fast-pace with high sense of ownership
    • Fast learning and keep improving
    • Planning
    • Passionate and self-starter. Demonstrated commercial mindset
    • Strong leadership
    Apply Account Manager

  • About the job:
    • Understand and identify customer need and/or pain
    • Assess market competition
    • Translate customer needs into requirements, flow, product specification and prototype
    • Ability to work with UX designer, UI designer, developer, QA and business/operation unit
    • Provide training for internal team or customer on how to use the product
    • Understand and analyze data flow and system
    • Define success criteria for testing and product acceptance.
    • Facilitate the creation and maintenance of proper product documentation
    • Drive product launches
    About you:
    • +5 years work experience in product management
    • Proven track record of managing all aspects of a successful product throughout its lifecycle
    • Proven ability to develop product strategies and effectively communicate recommendations to executive management
    • Proven technical background with understanding and/or hands-on experience in software development/technologies
    • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
    • Skilled at working effectively with cross functional teams in a matrix organization
    • Excellent written and verbal communication skills
    Apply Product Manager

  • About the job:
    • Understand product specifications and user psychology
    • Conduct concept and usability testing and gather feedback
    • Create personas through user research and data
    • Define the right interaction model and evaluate its success
    • Develop wireframes and prototypes around customer needs
    • Find creative ways to solve UX problems
    • Work with UI designers to implement attractive designs
    • Communicate design ideas and prototypes to developers
    • Keep abreast of competitor products and industry trends
    About you:
    • At least 5 years proven experience as a UX Designer
    • Background in project management and research
    • Problem-solving aptitude
    • Analytical mind with a business acumen
    • Excellent communication skills
    Apply UX Designer

  • About the job:
    • Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience
    • Execute all visual design stages from concept to final hand-off to engineering
    • Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
    • Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
    • Present and defend designs and key milestone deliverables to peers and executive level stakeholders
    • Conduct user research and evaluate user feedback
    • Establish and promote design guidelines, best practices and standards
    About you:
    • Demonstrable UI design skills with a strong portfolio
    • At least 5 years solid experience in creating wireframes, storyboards, user flows, process flows and site maps
    • Proficiency in Photoshop, Illustrator,or other visual design and wire-framing tools
    • Excellent visual design skills with sensitivity to user-system interaction
    • Ability to present your designs and sell your solutions to various stakeholders.
    • Ability to solve problems creatively and effectively
    • Up-to-date with the latest UI trends, techniques, and technologies
    Apply UI Designer

  • About the job:
    • Proceed marketing material to build awareness and educate users via email marketing, event, PR, blog and social network.
    • Assist managing creative campaign to acquire new restaurants and upsell existing users.
    • Track result and analyse all campaigns and executions.
    • Work with designers and production houses to produce the artworks that match the objective.
    • Coordinate with sales and business development to provide materials and facilities required.
    • Support budgeting and bookkeeping procedures.
    About you:
    • Highly creative person
    • Good understanding of marketing communication and digital marketing
    • Strong communication skill
    • Good analytical thinking
    • Well-organized and planning skil
    Apply Marketing Executive

  • About the job:
    • Actively plan and deploy operation resources on daily basis (labour team, equipment, consumables). Closely monitor operation and promptly adjust operation plan to align with situation.
    • Responsible for hourly processing center performance monitoring and timely resolve operational situation to ensure optimal product quality and all production tasks are completed on a timely manner (quality inspection, washing, trimming, packing, delivery)
    • Monitor and control operational expenses i.e. food waste, staff over-time, operation consumable usage, etc.
    • Set up standard operating procedures for operation team, enforce and ensure all staffs comply with the SOP at all time.
    • Set, implement, and enforce production aligning with Good Manufacturing Practice (GMP) guideline to ensure high food quality standard and compliance with all internal and external food production regulations and legislations. Promote and enforce health/ safety procedures for operation team.
    • Conduct regular performance review, ensure all operation KPIs are fully achieved and lead continuous improvement initiatives.
    • Actively liaise with sales, marketing, and warehouse to maintain accurate operational forecast and prepare resources efficiently.
    • Responsible for operational PNL, team management, human resource development and operation knowledge training
    • Working hours between 1500 – 2400 Hrs.
    About you:
    • Passionate and self-starter with strong leadership skill
    • Thai, bachelor’s degree in related field
    • Proficient using MS Offices is required
    • Fast-pace with high sense of ownership. Demonstrated result-oriented with ability to work under pressure
    • Prior experience in food manufacturing or warehouse operation is considered a plus
    • Process-driven and strong operational implementation skill
    Apply Supervisor – Food Processing Center

  • About the job:
    • Investigating and setting standards for quality assurance and control.
    • Ensuring all quality standards and procedures are maintained, including training and monitoring of new and existing employees in the processes and methods required to achieve the company"s standards for food quality, and food safety, consistent with company principles.
    • Investigating all customer complaints, including leading cross-functional team to determine root cause and appropriate corrections and corrective actions. Providing professional communication to customer.
    • Monitoring quality key measures and trends for adherence to targets. When events occur, working with warehouse manager to lead team in problem solving and investigation to identify root causes and appropriate corrections and corrective actions.
    • Develop strong relationship with suppliers/ key stakeholders both internally and externally ensuring effective partner cooperation as well as smooth operational executions
    • Review and evaluate weekly/ monthly operational result against service delivery targets (OKR)
    About you:
    • Bachelor degree in Food Science, Food Engineering, Food Technology or higher in related field
    • At least 3-5 years of professional experience, preferably in quality, manufacturing or Commercial area
    • Passionate and self-starter. Demonstrated commercial mindset with strong analytical skill
    • Demonstrated result-oriented with ability to work under pressure, fast-pace with high sense of ownership
    • Good supervisory skills and resulted oriented.
    • Good communication and interpersonal skills.
    • Proficient in using MS Offices is a must
    Apply Quality Control Supervisor

  • About the job:
    • Supports team manager and performs management duties when manager is absent or out of office
    • Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks
    • Assists management with hiring processes and new team member training
    • Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance
    • Communicates deadlines and goals to team members
    • Conducts team meetings to update members on best practices and continuing expectations
    • Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
    • Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints
    • Translates high-level requirements into detailed designs, and technical estimates
    • Possess solid communication skills and a strong customer focus
    About you:
    • 8+ years of experience in the design and implementation of complex IT solutions
    • Have experience in any start up company
    • Practical operational experience including monitoring application and infrastructure performance and reliability
    • Deep understanding of technologies in the open source developer ecosystem, developer frameworks, continuous integration platforms
    • Familiarity with the DevOps philosophy, practices, and tools
    • Excellent communications and presentation skills
    • Passion for quality and writing clean and readable code that scales and performs well
    • Solid understanding of object-oriented design and programming concepts
    • Strong desire to learn and share knowledge with others
    • High understanding of startup pace
    Apply Software Development Team Lead

  • About the job:
    • Work with stakeholders throughout the organization to identify opportunities for leveraging company data to drive business solutions.
    • Establish metrics to measure the effectiveness of business decisions.
    • Collaborate with team members to collect and analyze data.
    • Use graphs, infographics and other methods to visualize data for internal teams and/or external clients.
    • Work with a team of analysts and other associates to process information.
    • Create presentations and reports based on recommendations and findings.
    About you:
    • Bachelor degree in Computer Science or a related technical field.
    • 2+ years experience in data analytics or similar.
    • Expert proficiency in MS Excel, SQL, Python and/or R.
    • High-level written and verbal communication skills.
    • Understanding of reporting & data visualisation tools such as PowerBI and Tableau.
    • Understanding of digital marketing analytics tools including Google 360, Google Analytics and Google Tag Manager.
    • Understanding of ETL framework and ETL tools.
    Apply Data Analyst

  • About the job:
    • Automate various provisioning, maintenance tasks using scripts and automation tools.
    • Manage our continuous integration and continuous delivery platform, all the way from development to production.
    • Monitor and maintain the health and availability of our production services in order to prevent outage and issues.
    • Participate in our cross functional product development teams and handle DevOps tasks in products.
    • Help improve overall team productivity relating to development, testing and deployment.
    • Responsible for network and security of CI/CD pipeline and platform.
    About you:
    • Bachelor degree in Computer Science, Computer Engineering or a related technical field.
    • 2+ years experience in devOps engineer or similar.
    • Experienced with scripting language. (Python, Bash)
    • Experienced with configuration management tools. (Puppet, Ansible or Salt Stack)
    • Experienced with automation CI/CD tools. (Jenkins)
    • Experienced with containerization and container orchestration tools. (Docker, Kubernetes)
    • Experienced with log monitoring and dashboard tools. (Kibana, Grafana)
    • Experience in developing cloud native service running on Amazon Web Service.
    • Strong desire to learn and share knowledge with others.
    • High understanding of startup pace.
    Apply DevOps Engineer

  • About the job:
    • Design, develop and deliver code that is necessary to support new feature developments and enhancements.
    • Deliver unit tests with all code to prove correctness, robustness, and scalability.
    • Work collaboratively with UX, design with the team to develop customer-facing applications.
    • Translate high-level requirements into detailed designs, and technical estimates.
    • Possess solid communication skills and a strong customer focus.
    • Maintain knowledge of emerging technologies.
    About you:
    • 2+ years experience in software development or related fields.
    • Passion for quality and writing clean and readable code that scales and performs well.
    • Solid understanding of object-oriented design and programming concepts.
    • Proficient with PHP and Javascript.
    • Proficient with SQL.
    • Experienced with Git and Agile methodologies is a plus.
    • Experienced with AWS cloud computing is a plus.
    • Strong desire to learn and share knowledge with others.
    • High understanding of startups pace.
    Apply Software Engineer (PHP)

  • About the job:
    • Design, develop and deliver code that is necessary to support new feature developments and enhancements.
    • Deliver unit tests with all code to prove correctness, robustness, and scalability
    • Translate high-level requirements into detailed designs, and technical estimates
    • Possess solid communication skills and a strong customer focus.
    • Maintain knowledge of emerging technologies.
    About you:
    • 2+ years experience in software development or related fields.
    • Passion for quality and writing clean and readable code that scales and performs well.
    • Solid understanding of object-oriented design and programming concepts.
    • Proficient with Go programming language.
    • Proficient with SQL.
    • Experienced with Git and Agile methodologies is a plus.
    • Experienced with AWS cloud computing is a plus.
    • Strong desire to learn and share knowledge with others.
    • High understanding of startups pace.
    Apply Software Engineer (Go)

  • About the job:
    • Design, develop and deliver code that is necessary to support new feature developments and enhancements
    • Deliver unit tests with all code to prove correctness, robustness, and scalability
    • Work collaboratively with UX, design with the team to develop customer-facing applications
    • Translate high-level requirements into detailed designs, and technical estimates
    • Possess solid communication skills and a strong customer focus
    • Maintain knowledge of emerging technologies
    About you:
    • 2+ years experience in software development or related fields
    • Passion for quality and writing clean and readable code that scales and performs well
    • Solid understanding of object-oriented design and programming concepts
    • Proficient with React Native (Typescript)
    • Proficient with SQL
    • Experienced with Git and Agile methodologies is a plus
    • Experienced with AWS cloud computing is a plus
    • High understanding of start-up pace
    Apply Software Engineer (React Native)

  • About the job:
    • Handle daily transport/ last-mile operation which includes transport planning of multiple hubs, route scheduling, dispatching and reports. Efficiently work closely with internal operation teams and customers/ suppliers to ensure the company delivers services that meet or exceed customers’ expectations.
    • Develop and recommend operational procedures, system, resource planning and administration according to operational requirement. Lead new project implementations/ continuous improvement initiatives and effectively monitor post-implementation result based on the set KPI
    • Responsible for operational PNL of the assignment under own supervision. Efficiently drive continuous cost saving initiatives and business developments/ improvements.
    • Develop strong relationship with customers and suppliers ensuring customer loyalty through excellent customer services as well as effective operational executions
    • Assume a role of LMS Super-user (Logistics Management System). Fully responsible for system monitoring and maintain LMS up-to-date at all time.

    Other Operational Supports:

    • Provide effective support to the warehouse operations, includes (but not limited to) collaborative operation improvements, daily problem solving, document administration, and other general issues as required by the Manager
    • Review and evaluate weekly/ monthly operational result against service delivery targets (KPI’s)
    • Assist in developing, researching, compiling and analyzing operational supporting data
    About you:
    • Thai, Bachelor’s Degree in related field or higher
    • Minimum 1 year of experience in logistics and transport management is an advantage
    • Customer service orientation. Strong interpersonal skills with an ability to work under pressure.
    • Demonstrated result-oriented
    • Excellence in computer and IT skill. Proficient user of MS Offices
    • Strong in analytical and problem solving techniques
    • Ability to travel and work in operation site/ outdoor environment.
    Apply Dispatcher Executive – Last Mile Distribution