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#FreshketTeam

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Freshket is a platform for restaurant food supplies. We streamline the entire food supply chain process and make it simple, efficient and transparent. We're growing fast and looking for people who are committed, ambitious, team-oriented and planned. Join us! Send your profile to talent@freshket.co

  • About the job:
    • Develops product vision and strategy for restaurant food supply
    • Develops, owns, and executes product roadmap for restaurant food supply experience
    • Responsible for innovation and end-to-end launch of products.
    • Works with cross-functional teams and various stakeholders, including analytics, design/user experience, engineering, and business teams to create best customer experience.
    • Turns data insights into products with actionable outcomes to the ultimate customer.
    • Works in an Agile environment and continuously reviews the business needs, refines priorities, outlines milestones and deliverables, and identifies opportunities and risks.
    • Translates product roadmap features into well-defined product requirements including features, user stories, and acceptance criteria.
    • Prioritizes and maintains the sprint backlog for assigned products, balancing the requirements of stakeholders.
    • Develops and maintains appropriate tracking and reporting of product performance post-launch to evaluate future investment.
    About you:
    • +5 years work experience in product management
    • Proven track record of managing all aspects of a successful product throughout its lifecycle
    • Proven ability to develop product strategies and effectively communicate recommendations to executive management
    • Proven technical background with understanding and/or hands-on experience in software development/technologies
    • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
    • Skilled at working effectively with cross functional teams in a matrix organization
    • Excellent written and verbal communication skills
    Apply Product Owner

  • About the job:
    • Handle daily transport/ last-mile operation which includes transport planning of multiple hubs, route scheduling, dispatching and reports. Efficiently work closely with internal operation teams and customers/ suppliers to ensure the company delivers services that meet or exceed customers’ expectations.
    • Develop and recommend operational procedures, system, resource planning and administration according to operational requirement. Lead new project implementations/ continuous improvement initiatives and effectively monitor post-implementation result based on the set KPI
    • Responsible for operational PNL of the assignment under own supervision. Efficiently drive continuous cost saving initiatives and business developments/ improvements.
    • Develop strong relationship with customers and suppliers ensuring customer loyalty through excellent customer services as well as effective operational executions
    • Assume a role of LMS Super-user (Logistics Management System). Fully responsible for system monitoring and maintain LMS up-to-date at all time.

    Other Operational Supports:

    • Provide effective support to the warehouse operations, includes (but not limited to) collaborative operation improvements, daily problem solving, document administration, and other general issues as required by the Manager
    • Review and evaluate weekly/ monthly operational result against service delivery targets (KPI’s)
    • Assist in developing, researching, compiling and analyzing operational supporting data
    About you:
    • Thai, Bachelor’s Degree in related field or higher
    • Minimum 1 year of experience in logistics and transport management is an advantage
    • Customer service orientation. Strong interpersonal skills with an ability to work under pressure.
    • Demonstrated result-oriented
    • Excellence in computer and IT skill. Proficient user of MS Offices
    • Strong in analytical and problem solving techniques
    • Ability to travel and work in operation site/ outdoor environment.
    Apply Dispatcher Executive – Last Mile Distribution

  • About the job:
    • At Freshket, our sales team in the engine that drives customer reach in food supply solutions. We are on a mission to be Thailand’s leading food supply platform. We achieve our mission by being user centric, innovative, teamwork and committed. Sales representatives must drive our revenue through skills; and represent Freshket with a comprehensive understanding of our offerings. Sales representatives are responsible for achieving company objectives through understanding customers, effective planning, managing sales activities along the process; from lead generation, closing sales, fully-satisfied onboarding and building relationships.
    About you:
    • This role requires 2+years of experience in B2B sales area; proven track record of success in the sales cycle from plan to close, excellent communication, interpersonal, collaboration and motivation skills, superb leadership ability, analytical skill, and strategic planning ability. The successful candidate will be a self-starter and fast-learner who likes challenges and loves changes.
    Apply Sales Representative

  • About the job:
    • Strategically plan media channel and optimization strategy
    • Work in the growth team to run the experiment in order to find the growth engine
    • Optimize marketing activities to improve return on investment
    • Monitor and analyze customer’s journey and conversion rate to understand customer behavior and improve conversion rate
    • Allocate budgets and analyze and recommend modifications to ad spends
    • Collaborate with branding/campaign and design teams to guide A/B creative tests to identify what works best
    • Optimize marketing budgets to minimize cost per lead or cost per result
    About you:
    • At least 2 years of experience in performance marketing and ads optimization
    • Hands-on experience in analytics tools and marketing automation
    • Good analytical skills
    • Love experiments
    • Good communication skills
    • Can work in fast-paced environment
    Apply Performance Marketing Manager

  • About the job:
    • Ensuring all quality standards and procedures are maintained, including training and monitoring of new and existing employees in the processes and methods required to achieve the company "s standards for food quality, and food safety, consistent with company principles.
    • Investigating all customer complaints, including leading cross-functional team to determine root cause and appropriate corrections and corrective actions. Providing professional communication to customer.
    • Monitoring quality key measures and trends for adherence to targets. When events occur, working with warehouse manager to lead team in problem solving and investigation to identify root causes and appropriate corrections and corrective actions.
    • Review and evaluate weekly/ monthly operational result against service delivery targets (OKR)
    About you:
    • +1 years proven professional experience in Quality Control role
    • Bachelor degree in Food Science, Food Engineering, Food Technology or in related field
    • Passionate and self-starter. Demonstrated commercial mindset with strong analytical skill
    • Demonstrated result-oriented with ability to work under pressure, fast-pace with high sense of ownership
    • Good communication and interpersonal skills.
    • Proficient in using MS Offices is a must
    Apply Supply Quality Control

  • About the job:
    • Generate and implement efficient sourcing and category management strategies
    • Continuously source for qualified suppliers to match with customer/ market requirements or trends, ensuring price competitiveness at all time
    • Responsible for COGS of the assignment under own supervision.
    • Develop strong relationship with suppliers/ key stakeholders both internally and externally ensuring effective partner cooperation as well as smooth operational executions
    • Collaborate with suppliers, distributors and analysts to negotiate prices, quantities and time-scales
    About you:
    • 5+ years of purchasing or sourcing experiences
    • Understanding of market dynamics and sound business judgement
    • Strong project management and leadership skills
    • Ability to negotiate and sustain networking relationships
    • Comfortable with figures and in collecting, analyzing and interpreting data
    • Solid judgement with ability to make good decisions
    • Entrepreneurial spirit and passion for fresh food business and ability to work effectively as a team player
    • Attention to detail.
    Apply Assistant Sourcing Manager (Dry)

  • About the job:
    • Responsible for demand/ supply planning, stock replenishment, and take full ownership on overall inventory readiness and product completeness both Fresh and Dry Grocery
    • Responsible for operational PNL of the assignment under own supervision. Efficiently drive continuous cost saving initiatives and business developments/ improvements
    • Develop strong relationship with suppliers/ key stakeholders both internally and externally ensuring effective partner cooperation as well as smooth operational executions
    About you:
    • At least 3 years of purchasing experience, retail experience or similar
    • Passionate and self-starter. Demonstrated commercial mindset with strong analytical skill
    • Demonstrated result-oriented with ability to work under pressure, fast-pace with high sense of ownership
    • Good communication and interpersonal skills
    • Good command in English for business use
    • Proficient in using MS Offices is a must
    Apply Supply Coordinator (Purchasing)

  • About the job:
    • Reviewing orders
    • Assisting with accounting
    • Identifying any discrepancies between bills
    • Work directly with customers to resolve any account issues
    • Issue and post bills, invoices and credit notes
    • Actively work with other staffs to get needed documents and respond to customer requests outside of a normal billing period when necessary
    • Update accounts receivable database with new accounts or missed payments
    • Standby to assist the month-end / Year-end account closing
    • Assist in revenue reporting
    • Other duties as assigned
    About you:
    • Bachelor Degree in Business Administration, Accounting, Finance or any other related field
    • Minimum 1-2 years working experience in an international company in corporate finance, preferably in a services company
    • Proficient in MS EXCEL such as pivot table or V lookup
    • Diligent, team player, detail-oriented & honest
    • Responsible and engaged
    • Good interpersonal relation and service minded
    • Proactive and have an attitude for problem-solving
    • Able to work under pressure and to keep deadlines
    • Experience in E-Commerce is a plus
    Apply Billing staff

  • About the job:
    • Recruiting and Onboarding: Administrate recruitment process to onboarding new hires.
    • Training and Development: Support training and implementation of development programs to enable all team members to grow in their roles and careers.
    • Employee Relations: Provide proactive employee relations to employees at all levels of the organization from c-suite to independent contractors, in order to build and maintain a high performing and engaged team.
    • HR Administration: Responsible for compensation management, vacation tracking, administration of benefits, record keeping and maintenance of team member files and other related documents.
    • Programs, Policies and Processes: Administrate HR policies and programs based on a solid understanding of employment standards and laws.
    • Employee feedback: Implement employee feedback process.
    • Culture: Organize the company’s internal events and social calendar (off-sites, team building events, in-office events, Hackathons, meetup, sporting events, holiday party, etc.).
    About you:
    • Advanced degree in business administration, social studies or relevant field
    • 1+years of experience in HR Generalist / People Ops experience in a fast-paced, dynamic environment; bonus points for start-up experience
    • Outstanding interpersonal and communication skills; demonstrated influence and diplomacy at all levels
    • Meticulous attention to detail, enthusiastic, positive, friendly and a great sense of humour!
    Apply HR Operation Supervisor

  • About the job:
    • Work with management team to develop and implement culture and people strategy
    • Plan and implement company talent acquisition strategy
    • Design and manage recruitment and selection processes
    • Develop company’s policy for talent benchmarking, talent assessment and interviewing
    • Conduct sourcing activities in order to fill open positions
    • Perform analysis of organizational development and anticipate future employment needs
    • Manage full-cycle recruitment, from identifying and addressing talent requirements to onboarding new hires, always looking to further improve the candidate journey
    • Reviews employment applications and background check reports
    About you:
    • Advanced degree in business administration, social studies or relevant field
    • 3+years of experience in HR experience in a fast-paced, dynamic environment; bonus points for start-up experience
    • Demonstrated knowledge and understanding of employment legislation and compliance requirements, HR policies and best practices
    • Outstanding interpersonal and communication skills; demonstrated influence and diplomacy at all levels
    • Meticulous attention to detail, enthusiastic, positive, friendly and a great sense of humour!
    Apply Tech - Talent Acquisition

  • About the job:
    • Collaborate with product management and engineering to define and implement innovative solutions for the product direction, visuals and experience
    • Execute all visual design stages from concept to final hand-off to engineering
    • Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
    • Create wireframes, storyboards, user flows, process flows and site maps to effectively communicate interaction and design ideas
    • Present and defend designs and key milestone deliverables to peers and executive level stakeholders
    • Conduct user research and evaluate user feedback
    • Establish and promote design guidelines, best practices and standards
    About you:
    • Demonstrable UI design skills with a strong portfolio
    • At least 5 years solid experience in creating wireframes, storyboards, user flows, process flows and site maps
    • Proficiency in Photoshop, Illustrator,or other visual design and wire-framing tools
    • Excellent visual design skills with sensitivity to user-system interaction
    • Ability to present your designs and sell your solutions to various stakeholders.
    • Ability to solve problems creatively and effectively
    • Up-to-date with the latest UI trends, techniques, and technologies
    Apply UI Designer

  • About the job:
    • Understand product specifications and user psychology
    • Conduct concept and usability testing and gather feedback
    • Create personas through user research and data
    • Define the right interaction model and evaluate its success
    • Develop wireframes and prototypes around customer needs
    • Find creative ways to solve UX problems
    • Work with UI designers to implement attractive designs
    • Communicate design ideas and prototypes to developers
    • Keep abreast of competitor products and industry trends
    About you:
    • At least 5 years proven experience as a UX Designer
    • Background in project management and research
    • Problem-solving aptitude
    • Analytical mind with a business acumen
    • Excellent communication skills
    Apply UX Designer

  • About the job:
    • Design, develop and deliver code that is necessary to support new feature developments and enhancements.
    • Deliver unit tests with all code to prove correctness, robustness, and scalability
    • Translate high-level requirements into detailed designs, and technical estimates
    • Possess solid communication skills and a strong customer focus.
    • Maintain knowledge of emerging technologies.
    About you:
    • 2+ years experience in software development or related fields.
    • Passion for quality and writing clean and readable code that scales and performs well.
    • Solid understanding of object-oriented design and programming concepts.
    • Proficient with Go programming language.
    • Proficient with SQL.
    • Experienced with Git and Agile methodologies is a plus.
    • Experienced with AWS cloud computing is a plus.
    • Strong desire to learn and share knowledge with others.
    • High understanding of startups pace.
    Apply Software Engineer (Go)

  • About the job:
    • Design, develop and deliver code that is necessary to support new feature developments and enhancements.
    • Deliver unit tests with all code to prove correctness, robustness, and scalability.
    • Work collaboratively with UX, design with the team to develop customer-facing applications.
    • Translate high-level requirements into detailed designs, and technical estimates.
    • Possess solid communication skills and a strong customer focus.
    • Maintain knowledge of emerging technologies.
    About you:
    • 2+ years experience in software development or related fields.
    • Passion for quality and writing clean and readable code that scales and performs well.
    • Solid understanding of object-oriented design and programming concepts.
    • Proficient with PHP and Javascript.
    • Proficient with SQL.
    • Experienced with Git and Agile methodologies is a plus.
    • Experienced with AWS cloud computing is a plus.
    • Strong desire to learn and share knowledge with others.
    • High understanding of startups pace.
    Apply Software Engineer (PHP)

  • About the job:
    • Design, develop and deliver code that is necessary to support new feature developments and enhancements
    • Deliver unit tests with all code to prove correctness, robustness, and scalability
    • Work collaboratively with UX, design with the team to develop customer-facing applications
    • Translate high-level requirements into detailed designs, and technical estimates
    • Possess solid communication skills and a strong customer focus
    • Maintain knowledge of emerging technologies
    About you:
    • 2+ years experience in software development or related fields
    • Passion for quality and writing clean and readable code that scales and performs well
    • Solid understanding of object-oriented design and programming concepts
    • Proficient with React Native (Typescript)
    • Proficient with SQL
    • Experienced with Git and Agile methodologies is a plus
    • Experienced with AWS cloud computing is a plus
    • High understanding of start-up pace
    Apply Software Engineer (React Native)

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